DirecTV’s NFL Sunday Ticket website and app crash on opening weekend

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Football fans are having trouble watching the first NFL Sunday Ticket game of the season due to issues with DirecTV’s website and app. While some users (including myself) report see an error page when trying to access the Sunday Ticket website, others say they can’t even log in.

But that’s not all: users also report a range of other problems, with a certain be locked out of the stream and receive an error message that they must be located in an NFL stadium to watch. To make matters worse, those who subscribe to the NFL Plus subscription (which is separate from Sunday Ticket) tell the app does not load game scores.

At this time, it’s unclear exactly what’s causing the issues with the Sunday Ticket stream, which started several hours before the game and is still ongoing.

“We are aware that some customers are unable to access NFL Sunday Ticket online or through the app,” DirecTV spokeswoman Alisha Laventure said in a statement. The edge. “Our teams are working to resolve this issue, but in the meantime we recommend that satellite customers watch on TV.”

As noted by several users, problems like these apparently are not rare when the game was broadcast with DirecTV, which has held the rights to Sunday Ticket since 1994. Those rights expire at the end of this football season, and several companies, like Google and Apple, are said to be seeking those rights (and can hopefully -le, provide a more reliable stream)

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