How to cancel Disney+ subscription via website or mobile app

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Disney+, Disney’s streaming service released in 2019, has made $5.2 billion in revenue in 2021 and reach more 100 million subscribers in March 2021, according to businessofapps.com. The service reached 137.7 million subscribers in 2022 while the mobile app also surpassed 200 million downloads.

Owning franchises such as Star Wars, Marvel, National Geographic, Disney and Pixar, the service hosts older, previously released content as well as new content created for subscriber enjoyment. However, some subscribers may seek to say goodbye, due to cost, content or other issues.

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How to cancel Disney+

Disney advises to follow these steps to cancel your Disney+ subscription:

1. Sign in to Disney+ via PC website or Disney+ mobile app.

2. Go to your profile. On the PC website, this will be done via the drop-down menu in your profile icon in the top right. In the mobile app, accessing your profile is as easy as tapping your profile icon in the bottom right.

3. Select “Account” in your profile. It will be the third option down, under your profiles, “Watchlist” and “App Settings” on the website and app.

4. In the “subscriptions” section, select your Disney+ subscription. On the mobile app, you’ll be taken to a web page where you’ll need to select your Disney+ subscription again.

5. Scroll down the page and click the red “Cancel Subscription” button.

6. Disney will ask you if you are sure you want to complete the cancellation. If so, click or tap the last red “Cancel Subscription” button.

Disney says your current subscription will be continue until the end of “your current payment cycle” and, until then, your access will not be interrupted. You can also reset your subscription cancellation before the next payment period if you change your mind.

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Disney+ launched in 2019 in the United States, Canada and other select countries, followed by Europe in 2022.

How to cancel Disney+ if it’s a third-party subscription

Subscribers can purchase a Disney+ subscription from third-party apps like Amazon, Google, Apple, Roku, and Rogers. Disney provides an additional help page here to manage and cancel subscriptions for those who purchased from a third party.

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